Return & Exchange Policy

This policy is for online only:

Return Policy

The following applies to full priced items: 

Exchanges

If you would like to exchange please follow the steps here!

Customers are responsible to pay for return shipping.

Store Gift Card will be issued for all returns less the cost of shipping.

The following applies for all shoes purchased at a discounted price in store and online: 

SALE ITEMS ARE FINAL SALE. CANNOT BE RETURNED OR EXCHANGED.

Please note we cannot cancel any orders. 

Please mail your returns to:
Laced Shoe Returns
455 Route 306
Monsey, NY 10952

Domestic orders will be shipped out for a fee of $7-$14

International orders please email or WhatsApp us for an exact quote. Help@thelacedshoe.com or 845-533-2853

Once the item leaves the store we are no longer able responsible for the whereabouts of your package.

If a special delivery option is needed, we must be notified before your package is shipped out. 

Return/Exchange policy for religious holidays are extended for 7 days after the Holiday.

If you have any questions, please feel free to contact us at help@thelacedshoe.com or WhatsApp 845-533-2853