Return & Exchange Policy

This policy applies to online purchase only:

Return Policy for Full-Priced Items:

• Returns are accepted for store gift cards only, no refunds.

• Shoes must be returned in unworn, original condition within 7 days of receiving your order for your return to be processed.

• Follow the steps here to begin your return.

• A store gift card will be issued for all approved returns, less the cost of shipping.

Please Note:

• All sale and discounted items purchased online or in-store are FINAL SALE and cannot be returned or exchanged.

• Orders cannot be canceled once placed.

• Ship returns to:
  Laced Shoe Returns
  455 Route 306
  Monsey, NY 10952

Shipping Fees:

• Domestic orders: $7–$14 shipping fee.

• International orders: For a shipping quote, please email or WhatsApp us at Help@thelacedshoe.com or 845-533-2853.

Important:

• Once your package leaves our store, we are not responsible for its whereabouts.

• Special delivery requests must be made before your package is shipped.

Holiday Policy:

• Our return/exchange period is extended by 7 days after religious holidays.

Questions?
Contact us through our contact form, email us at help@thelacedshoe.com, or WhatsApp us at 845-533-2853.